San Antonio Public Library Website Survey

SAPL Web Site Survey

The University of Texas Information Architecture Group	Updated March 31, 2001
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	San Antonio Public Library Web Site Survey
	The library is redesigning its web site. To help us do this we would like to ask you a few questions. When you are finished press the "Submit Survey" button at the bottom of the page. No personal information is recorded in this survey. Your answers are completely anonymous.
Start (there are only 14 questions)	1. Which of the following best describes you? (check one): Grammar or high school student College student Professor or researcher Teacher Library staff member Other
	2. What is your age? Under 12 years old 12-17 18-25 26-40 41-55 Over 55
	3. For what purpose(s) do you use the San Antonio Public Library's web site? (check all that apply) Homework Research Library hours, locations, and/or contact information Reference information Information about a specific collection, item, exhibit, or event Surf for recreation Other
	4. How often do you use the San Antonio Public Library's web site? This is my first visit At least once a day At least once a week At least once a month At least once a year
	5. When you come to this web site, are you able to find the information you need? Never Rarely Some of the time Most of the time Always
	6. What was the last thing you looked for on this web site but could NOT find?
Half-Way Done (7 more questions)	7. If you could add one feature to the San Antonio Public Library web site, what would it be?
	8. Would you like to see more Hispanic and/or multi-cultural content on this web site? Yes No
	9. Do you use the bilingual links to view content in Spanish? Yes No
	10. Please check any of the following problems you may have had with the web site: Difficulty locating desired information Difficulty navigating the web site Difficulty downloading materials Difficulty reading text due to font size or type Lack of site map or search option
	11. How do you feel about the number of pictures on the web site? There are too many pictures The number of pictures is acceptable There are not enough pictures
	12. Which of the following sections of the web site do you visit most frequently? Kid's Page Youth Wired Library Catalog Friends of the Library Page Branch Pages Fiction Section Other
	13. Are the instructions for the library's web site well placed, clear, and easy to understand? Yes No
	14. If you have any other suggestions that you feel would improve the San Antonio Public Library's web site, please make them in the space provided.
Thank You	Press this button to complete the survey.

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